FAQ

Questions, answered properly

If the answer is “it depends”, we say what it depends on. If something is not built yet, we say that too.

Getting started

Recording and accounts

Budgets, plans and reminders

Your data

Still stuck?

There is a full help centre inside the app — quick start, feature guides and several hundred FAQ entries, in all three languages. For anything else, write to us.

Contact support

Questions, answered properly

Getting started

Does Flowlog connect to my bank?

Do I have to use both modules?

Is there an Android version?

How do I sign in?

Recording and accounts

What is the difference between a refund and a reimbursement?

How many account types are there?

Can I keep more than one currency in an account?

Why does my credit card not show a countdown?

Budgets, plans and reminders

Can I budget by fortnight?

Why doesn't paying my credit card count against my budget?

Why do Plans and my budget show different numbers?

Are reminders guaranteed?

Your data

Can I get my data out?

Can I bring data in from another app?

What do you collect about me?

How do I delete everything?

Where is my data stored?

Still stuck?